Privacy Policy

Introduction

This Privacy Policy explains how OPUSRIG RENTALS LTD("OpusRig Rentals", "we", "us" or "our") collects, uses and handles personal information you provide when using this website or submitting a rental enquiry.

OPUSRIG RENTALS LTD is a private limited company registered in England and Wales (company number 17325422). Our registered office is 2 Lower Pulley Cottages, Bayston Hill, Shrewsbury, SY3 0AH, United Kingdom.

We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Company: OPUSRIG RENTALS LTD
• Email: [email protected]
• Registered office: 2 Lower Pulley Cottages, Bayston Hill, Shrewsbury, SY3 0AH, United Kingdom

What Data We May Collect

We may collect personal data that you voluntarily provide to us when:

• Submitting a rental enquiry through the contact form on this website
• Contacting us by email

The types of personal data we may collect include:

• Your name
• Your email address
• Your phone number (if provided)
• Your company or organisation name (if provided)
• Project type and equipment category information submitted as part of a rental enquiry
• Event, shoot or project date information submitted as part of an enquiry
• Venue or location details submitted as part of an enquiry
• Rental duration and access details submitted as part of an enquiry
• Technical requirements or notes submitted as part of an enquiry
• Any other information you choose to include in a message or enquiry

We do not collect payment card information, national insurance numbers, passport numbers or other sensitive personal data through this website.

How We Use Your Data

We use the personal data you provide to:

• Review and respond to your media equipment rental enquiry
• Conduct a rental requirement discussion based on your project details
• Communicate with you about your enquiry
• Maintain records of enquiries for business administration purposes

We do not use your data for automated decision-making or profiling.

Lawful Basis for Processing

We process your personal data on the following lawful basis under UK GDPR:

• Legitimate interests: Processing enquiry information to review rental requirements and respond appropriately.
• Consent: Where you have explicitly indicated your consent (for example, by ticking the consent checkbox on our enquiry form).
• Contract: Where processing is necessary to take steps at your request prior to entering into a contract.

Data Retention

We retain personal data submitted through rental enquiries for as long as is reasonably necessary to manage the enquiry, maintain business records and comply with our legal obligations. Where data is no longer required, it will be securely deleted or anonymised.

Data Sharing

We do not sell, rent or trade your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website or managing enquiries, where those providers process data in accordance with applicable data protection law and on our behalf.

We may disclose your data where required to do so by law, regulation or court order.

Cookies and Analytics

This website may use cookies. Please see our Cookie Policy for more information about how cookies are used on this website and how you can manage them.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request correction of inaccurate personal data.
• Right to erasure: You may request deletion of your personal data in certain circumstances.
• Right to restrict processing: You may request that we restrict how we process your data in certain circumstances.
• Right to data portability: Where applicable, you have the right to receive your data in a structured, commonly used format.
• Right to object: You have the right to object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

You also have the right to make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by the laws of England and Wales.